Frequently Asked Questions

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Yes, we are license by the California Department of Social Services #197610473.

We offer a range of services including personal care (bathing, dressing, grooming), medication management, companionship, light housekeeping, meal preparation, and transportation. Specialized services such as physical therapy and nursing care are also available through partnerships with local professionals.

Yes, the nurse conducts random visits to ensure optimal quality of care, verify that medications are in order as per the doctor's requests, and address any other medical concerns.

Yes, our Care Managers oversee and ensure the proper management of overall quality of care.

A full team of caregivers is available around the clock.

If specialized care is needed, such as podiatry or physical therapy, we can refer your loved one to trusted professionals in our network. We coordinate with these providers to ensure comprehensive care.

We conduct regular evaluations and quality checks to ensure that care meets our high standards. Care plans are reviewed and adjusted as needed, and we maintain open communication with clients and their families to ensure satisfaction.

To start services, contact us for an initial consultation. We will assess your needs, discuss care options, and develop a personalized care plan. Once everything is agreed upon, we will schedule the start of services.

If you have any concerns, please contact us immediately. We take all feedback seriously and will work to address and resolve any issues promptly. Your satisfaction and the well-being of your loved one are our top priorities.

Our caregivers are trained to handle emergencies and follow established protocols to ensure safety. We have 24/7 support and communication channels in place to address urgent situations swiftly.

We encourage family involvement in the care planning process. Families can participate in care discussions, provide input on care preferences, and stay informed about their loved one’s progress.

Yes, we provide specialized care for various conditions, including dementia and mobility issues. Our caregivers are trained to manage specific needs and adapt care plans accordingly.

Absolutely. We tailor our services to meet the unique needs and preferences of each individual. During the initial consultation, we will discuss your specific requirements and customize a care plan that works best for you.